Shipping policy
Thank you for shopping with us! Here is everything you need to know about how we handle shipping.
Order Processing
Orders are processed within 1-3 business days. You will receive a confirmation email once your order has shipped.
Shipping Times
Please note that some of our products are shipped directly from our suppliers in China. These items may take a bit longer to arrive, generally within 10-20 business days, depending on your location. For items shipped from our domestic warehouse, delivery times are typically faster, around 3-7 business days.
Tracking Your Order
Once your order ships, we will send you a tracking number via email so you can keep an eye on your delivery status. Due to international logistics, tracking updates may take a few days to reflect your order’s latest location.
Shipping Costs
Shipping costs vary depending on your location and the items in your order. Your total shipping fees will be calculated at checkout.
Delays and Customs
Please keep in mind that there may be occasional delays due to customs clearance for items shipped internationally. We appreciate your patience and are here to help should you have any questions or concerns during this process.
Customer Support
If you have any questions about your order, please don’t hesitate to contact our customer service team. We are here to ensure you have a smooth shopping experience with us!
Thank you for choosing us – we’re excited to get your items to you as quickly as possible!